Die bahn.de

Booking information

Mobile phone tickets are available for groups of up to five people. You can collect bonus and status points for every ticket that costs EUR 5 and more. Onward journeys with the City mobil option are not available. Mobile phone tickets are not available for journeys within transport associations. BahnCard holders can make use of the handy City-Ticket.

Special offers such as Länder-Tickets, the Quer-durchs-Land-Ticket and the Schönes-Wochenende-Ticket are available in the "Regional Offers" section. Simple select the special offer you want and enter when you want to travel along with the number of travellers. It only takes a moment to book the ticket via DB Navigator, and then you're ready to go.

Identification Cards

The smartphone ticket is only valid in conjunction with the passenger’s valid identification card which was entered at the time of purchase. Possible forms of identification are as follows:

• BahnCard (a provisional BahnCard is not valid as identification)
• Credit card (American Express, MasterCard, Diners Club, Visa or JCB)
• Girocard
• Identity card (from Germany, Austria, Switzerland, France, Netherlands, Belgium, Luxembourg, Italy, Czech Republic, Poland)
• bahn.bonus card

Checks in the train:
The check will confirm that the barcode shows in full when the background lighting is activated. If necessary you will have to show other parts of the ticket (text, graphics).

Refunds:
Refunds or returns of smartphone tickets can only be carried out at in DB Travel Centres or at the customer services address which appears in your booking confirmation. Travel agencies are not able to make any refunds or cancellations.

Printing out smartphone tickets:
If you need your smartphone ticket in printed form for accounting purposes, you can print out the ticket by going to and looking under the booking history.

Terms of Carriage:
The national and international terms of carriage of each transport provider / the relevant terms of carriage for local transport authorities and tariff unions apply.
Each transport provider is subject to its relevant national and international terms of carriage, and within each local transport authority and tariff union, relevant terms of carriage apply. You will find the relevant transport provider at (in German) or at Terms and Conditions.

• Please visit site https://maison-du-coffre.com/.