(This article is written for guests who choose to self-collect tickets at railway station after booking online with China Highlights. If you want an even more hassle-free solution, just use our ticket delivery service at least 8 days ahead of departure. We can deliver the paper tickets to your hotel directly.)
After you book the tickets online with China Highlights, our travel advisor will issue train tickets and then send you a booking confirmation email covering your train number, departure/arrival time and station, seat class, and most importantly the pickup number. However, you can’t use the booking confirmation to board the train. You still need to collect your paper tickets at a railway station with your passport and the booking confirmation. Only the paper tickets are valid for boarding trains.
Travelers who have bookings done via our APP should follow the same ticket-collecting process of regular online bookings.
When Should I Collect My Ticket?
As China’s railway stations are often very busy and full of passengers, China Highlights would suggest you collect train tickets as soon as possible, or allow plenty of time for collecting tickets, maybe at least one day in advance.
If you have to collect your ticket on the day of departure, we suggest you get to the railway station 2 to 3 hours early, as there may be long queues at the ticket collection point. If you wait till right before your departure time you run the risk of missing your train.
In peak seasons such as Spring Festival (usually in January or February), summer holiday (July to August), National Day holiday, and weekends, there will be more people in the station and long queues waiting for ticket collecting. It’s best to collect your ticket as early as possible during the peak seasons.
Which Station to Collect Tickets?
You can collect all your booked tickets in any railway stations in mainland China. That is to say if you have booked train tickets departing from different railway stations, you can collect all the tickets at one time in one railway station. However, if you collect the tickets from somewhere other than the departing city, you will be charged by the railway station 5 Yuan per ticket as a service fee.
In some big cities, there are more train stations. China Highlights would suggest you collect tickets at the nearest station, or the one centrally located with easy access.
But if you choose to collect tickets on your departure day, go to your departure station for collecting tickets to avoid missing your train.
(For example, you booked two tickets: One from Beijing South to Shanghai Hongqiao, the other one from Shanghai Hongqiao to Guangzhou Station. You may collect both tickets in Beijing Railway Station as it is centrally located and easy to get to. But for the Shanghai Hongqiao to Guangzhou ticket, you have to pay 5 Yuan as a service fee because you are collecting it at Beijing and it departs from Shanghai.)
Ticket Windows in Ticket Office
The following picture shows the ticket office (or booking hall, ticketing hall, Chinese:) of a railway station:
These are the ticketing windows:
In the ticketing hall, there are many ticket windows for different functions. Passengers can buy or collect train tickets for all routes, destination and train types at most of the ticket windows, except two or three exclusive ticket windows used for ticket refund, cancellation or endorsing.courtyard ft worth west at cityview cityview fort worth cityview apartments greensboro cityview community church cityview apartments philadelphia cityview condominiums cityview pizza and grill crescent at cityview apartments cityview animal hospital fort worth target cityview coventry at cityview apartment homes cityview pizza cityview real estate cityview apartments charlotte nc cityview community school cityview hayward cityview longwood cityview apartments st.louis mo cityview cemetery salem oregon hyatt cityview fort worth homewood suites cityview altitude cityview cityview dental cityview apartments long beach 200 cityview apartments provo cityview baptist church cityview apartments pittsburgh cityview los angeles fairfield inn cityview 1701 cityview apartments cityview apartments kansas city cityview apartments fort worth the cityview opal cityview 5900 cityview blvd cityview management cityview townhomes the verandas at cityview the crescent at cityview 1 cityview lane quincy ma home2 suites by hilton fort worth southwest cityview fort worth usa hyatt place ft.worth cityview courtyard fort worth west at cityview cityview apartments nashville cityview condos philadelphia homewood suites fort worth cityview cityview sf cityview holland cityview apartments seattle hyatt place ft worth cityview cityview magazine knoxville cityview care center fort worth cityview apartment homes cityview at riverwalk cityview elementary amarillo cityview apartments stl cityview school minneapolis cityview hop on hop off boston trolley map anatole at cityview cityview pharmacy cityview apartments west palm beach 647 cityview ridge cityview west cityview trolley tours boston cityview car wash fort worth enclave at cityview fort worth tx cityview apartments omaha ne cityview on meridian apartments broadway cityview cityview school worcester cityview place apartments cityview restaurant heights at cityview cityview com cityview knoxville cityview best of des moines 2020 homewood suites fort worth west at cityview cityview racquet cityview boston trolley map cityview magazine fayetteville, nc heights of cityview apartments courtyard by marriott fort worth west at cityview cityview apartments houston tx cityview nashville cityview apartments omaha cityview trolley key west cityview at longwood apartments augusta at cityview apartments cityview catering hyatt place fort worth/cityview cityview care center fort worth tx